Caring.com’s “Caring Stars 2023” features the best senior living communities, nursing homes, and senior care agencies in the United States, according to online ratings and reviews from seniors and their families.
Heritage Senior Living LLC, a senior housing management company, announced three of its senior living communities in Berks County are the only locations from the area to receive Caring.com’s Caring Stars 2023.
Caring.com is a leading senior living referral service and a top site for senior care reviews.
Chestnut Knoll Personal Care and Memory Care in Boyertown, Keystone Villa at Douglassville, a multi-level care campus offering independent living, personal care, and memory care, and Keystone Villa at Fleetwood, an independent living and personal care community located in Blandon, are each top-rated for excellence in senior living and care.
Chestnut Knoll, a seven-time recipient, and Keystone Villa at Fleetwood, a three-time recipient, are considered Caring Super Stars for having earned the Caring Stars award in three or more years.
Caring Stars 2023 includes 329 senior living communities in 39 states. In Pennsylvania, there are 18 Caring Star communities named over 11 counties.
Caring Stars started in 2012 as the first “best senior living” award in its industry, with winners determined based on consumer ratings and reviews.
To be considered for the annual award, communities and nursing homes required: 15 or more published consumer reviews on their Caring.com profile by Oct. 15, 2022; an overall average rating of 4.5 stars or higher; four or more published consumer reviews from Oct. 15, 2021, through Oct. 15, 2022, with at least one 5-star review published in 2022; and public-facing business responses to a 1-star or 2-star negative consumer reviews across all time.
In addition, Caring.com conducted a reviews-integrity audit and other quality assurance measures as outlined by the company.
“Thank you to our residents and families for recognizing our quality of care and services with your honest reviews and to our caregivers and staff for their commitment to providing support, comfort, and compassion every day. Heritage Senior Living is proud of our communities for achieving this nationally recognized award, which is a testament to their outstanding efforts to improving their resident’s quality of life,” Gretchen Vakiener, vice president of sales and marketing, said.
Heritage Senior Living LLC is based in Blue Ball, Pennsylvania, and manages 19 senior living communities, in total, throughout Pennsylvania, New Jersey, and Virginia.
