Senior Living providers in the UK and France, and soon Italy and Germany, can now integrate Alexa into their properties. The Alexa experiences are designed to keep residents connected, informed, and entertained.
Alexa Smart Properties simplify deploying and managing Alexa-enabled devices at scale, allowing properties to easily customise their customer experience.
The product, Alexa Smart Properties for Senior Living, has been designed specifically for the needs of seniors and those caring for them and empowers residents to use and enjoy a wide range of facilities, simply by asking Alexa.
“We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home,” said Amazon director Alexa enterprise Europe Meryem Tom. “We’re excited to extend the experiences that customers already love to European care homes and assisted living facilities, and give providers new ways to support their staff while delivering personalised care for their residents.”
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Alexa Smart Properties for Senior Living means residents can stay in touch with their loved ones outside the property thanks to Alexa-to-Alexa calling. Family members can use video calling to get in touch and bring peace of mind for all parties. The product also aids property managers in tailoring resident experiences and support engagement within their properties by displaying activities, menus and reminders with Echo Show.
For care staff, the product means they can broadcast announcements and make voice and video calls to other Alexa-enabled devices throughout the property and communicate with residents with greater efficiency and reach.
Further, the residents gain greater independence with smart home features like lighting, blinds, or thermostats so residents can control their in-room environment with their own voice.
Right now, Alexa Smart Properties for Senior Living is integrated in Majesticare’s Cavendish Park Care Home (United Kingdom) with Ascom Software. It is also available at Morris Care Isle Court, an award-winning, innovative care home, to residents of The Royal Airforce Association’s Rothbury House and Blind Veterans UK’s respite care centre in North Wales.
It is also available in several properties of the Korian Group in France and is coming soon to Italy and Germany.
Care England CEO Martin Green said, “We in the care sector need to invest resources in innovation in order to provide the best possible experience for residents and to thrive in the current environment where our clients demand the best service possible. Alexa Smart Properties for Senior Living reminds us all that it doesn’t matter what age you are, voice technology is a powerful, easy-to-use tool. There is so much potential to integrate Alexa Smart Properties for Senior Living with property services, care planning and other care and operational systems that it could revolutionise how care providers provide the best quality care.”
Majesticare CEO Angela Boxall said, “We’re dedicated to making sure our residents retain a sense of home and belonging when they become part of our Majesticare family. Ensuring friendships remain and staying connected to family is so important for well-being, which is why the introduction of Alexa Smart Properties for Senior Living at our Evesham home is so exciting! Using advancing technology to enable easier contact with Alexa-to-Alexa calling is a huge benefit to our residents, not to mention the ability to ask Alexa what’s on today’s menu and keep up to date with upcoming activities and events within the home”.
See it in action here:
